Major Internet Network Outage Scheduled for Sunday
Beginning at 8 a.m. Sunday, May 27, there will be a planned service disruption to Georgia Tech’s internet network due to a software upgrade to a core campus router. Inbound and outbound network traffic will be affected; some inter-campus traffic will remain unaffected during the work.
While connectivity may be restored earlier in the day, outages are likely and it is anticipated that some campus network services may not be fully restored until 6 p.m. Sunday evening.
“The software upgrade to a core campus router comes at the recommendation of the vendor following an unexpected error condition that caused a brief network outage earlier this week,” said Andrew Dietz, senior manager for service management in the Office of Information Technology (OIT). “We apologize for the inconvenience this may cause and appreciate the campus community’s patience while we conduct this very important upgrade.”
The following services may be affected:
- CAS (login.gatech.edu)
- VPN
- LAWN (GTwifi, eduroam, GTvisitor)
- Banner/Oscar
- Email (delayed delivery of email)
- Passport
- Canvas
- Resnet network connectivity
- Vlab
- T-Square
- DegreeWorks
Questions regarding the upgrade can be sent to support@oit.gatech.edu or 404-894-7173.
During the upgrade timeframe, visit status.gatech.edu for updates. OIT’s normal status update site, status.oit.gatech.edu, will not be available during this upgrade.
After the work is completed, report issues to support@oit.gatech.edu or 404-894-7173. Urgent matters should be directed to OIT Operations at 404-894-4669.