Organizations Cooperate for USG Customer Service Award
Posted October 2, 2009 | Atlanta, GA
Eight campus departments and organizations, comprised of faculty, staff and students, were awarded a silver level Chancellor's Customer Service Recognition Award from the University System of Georgia.
Recognized for their service in assisting with Georgia Tech Housing Freshman Move-in, representatives from Housing, Georgia Tech Police, Facilities, the Residence Hall Association and Greek Affairs received the team Excellence Award of the Year from Chancellor Erroll B. Davis Jr. on Sept. 15.
The team included members from Housing, Parking and Transportation, Facilities, Georgia Tech Police, the Residence Hall Association, the Residential Network, Greek Affairs and Institute administration.
Receiving the Chancellor's Customer Service Recognition Award were Panhellenic President Kyle Hanofee, Residence Hall Association President Elliot Mork, Residence Life Director Dan Morrison, Georgia Tech Police Officer Melissa Pestle, Interfraternity Council President Andrew deRussy, USG Chancellor Erroll B. Davis Jr., Recycling Services Manager Cindy Jackson and Housing Senior Director Michael Black.
Black served as coordinator of the operation. The different groups work with students and families on Freshman Move-in Day to help with simple tasks, such as unloading cars and connecting new students' computers, to institutional assistance with traffic and recycling of discarded moving materials.
"We're very honored to receive this award from the Board of Regents," Black said. "It was good recognition for the years of hard work that finally came to fruition."
Black added that nearly 6,500 students were moved into housing in three days. With volunteers helping, the average car was emptied and had its contents carried into the residence halls in about 8 minutes or less.
"We want to encourage faculty and staff in other departments to help us in the future. I can't think of a better way to make a first impression on a freshman student."
The Georgia Institute of Technology is one of the world's premier research universities. Ranked seventh among U.S. News & World Report's top public universities and the eighth best engineering and information technology university in the world by Shanghai Jiao Tong University's Academic Ranking of World Universities, Georgia Tech’s more than 20,000 students are enrolled in its Colleges of Architecture, Computing, Engineering, Liberal Arts, Management and Sciences. Tech is among the nation's top producers of women and minority engineers. The Institute offers research opportunities to both undergraduate and graduate students and is home to more than 100 interdisciplinary units plus the Georgia Tech Research Institute.